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Indiana halts rollout of newly privatized welfare system
Indiana officials have halted further implementation of the state’s privatized welfare intake system, which for the past 15 months has been handled by a team of companies led by IBM under a 10-year, nearly $1.2 billion contract. Complaints of lost documents, improper denial of benefits and lengthy delays led lawmakers to file a bill to stop the rollout until it’s determined the system can handle the additional caseload. Nearly two-thirds of Indiana’s 1.2 million welfare recipients are still being served under the old system.
Original story
Labels: Indiana, rollout, welfare intake system
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